Our Team

Lisa Terry

Lisa Terry, MSOD, SPHR Director

A founding member of the OE team, Lisa has served as Director since 2014 and she is passionate about helping others reach their professional goals and thrive in the workplace. Lisa is a certified change management practitioner/trainer and serves as a Davis facilitator for the UC Management Development Program. She is also a certified Crucial Conversations trainer and regularly provides this development opportunity to staff on both the Davis and Health System campuses. During her tenure with UC Davis, Lisa has been responsible for numerous organization development and change efforts, including strategic planning development, business process improvement, workplace climate survey development and action planning, team effectiveness assessments and optimization, mission/vision/values development and workforce planning.

Lisa holds a BA in Communication and a Masters in Organization Development. She is an active member of the Network for Change and Continuous Innovation in Higher Education (NCCI) and the Organization Development Network (ODN).  She regularly participates as a speaker or facilitator for conferences and workshops and is a certified Senior Professional in Human Resources (SPHR) and Meyers-Briggs Type Indicator (MBTI) facilitator. 

Michelle Agnew

Michelle Angew, MBA Business Process Analyst

Michelle Agnew is a Business Process Analyst with the Organizational Excellence team. Prior to joining UC Davis, Michelle worked for the University of Washington for 8 years, where her work focused on improving business systems. Her achievements included creating value streams to standardize HR processes; leading a cross-functional team in the development of an online assessment tool for benefits; and facilitating other project teams in defining goals, initiating activities and setting/meeting objectives.

As part of the OE team at UC Davis since 2011, Michelle's work is focused on business process redesign by facilitating data gathering interviews with stakeholders, analyzing efficiencies and deficits associated with those processes and mapping future state flow charts. She has also supported the Shared Services Center implementation by helping to integrate the case management and knowledge management systems with the campus IT infrastructure. 

Michelle holds a Bachelor of Arts and a Master of Business Administration. She is a certified Lean Six Sigma Green Belt and currently obtaining her Black Belt, anticipated completion in early 2016.

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Erica Aichwalder Administrative Business Analyst

Erica Aichwalder is an Administrative Business Analyst with the Organizational Excellence Team. Erica brings to UC Davis a wealth of knowledge in business management practices, having served as an Operations Manager in the private sector for over 8 years. Her expertise includes budget, accounting, payroll and human resource functions.

As part of the OE team at UC Davis since 2013, Erica's work is focused on project management, business process analysis and continuous improvement. 

Erica is a UC Davis alumna and holds a Bachelor of Arts degree in Psychology.  She is a certified Lean Six Sigma Green Belt and is a Certified Prosci Change Management Practitioner. 

Holly Burkett Senior Organizational Development Specialist

Holly Burkett is a Senior Organizational Development Specialist with Organizational Excellence. Her primary role will be supporting the Aggie Budget project team. Prior to joining OE, she served as Principal of Evaluation Works a performance consultancy in Davis.  An accomplished senior professional in Human Resources (SPHR) and a former HR/OD consultant with Apple, she has more than 20 years experience helping public and private sector organizations improve the impact, and sustainable value, of initiatives focused upon strategic change, process improvement, talent management, workplace learning, culture change, and performance improvement. As a certified ROI professional and a recognized evaluation expert with the Office of Performance Review, Holly has special depth in HR/OD metrics. An active leader in many professional associations, she is a frequent conference presenter, international facilitator, and an award-winning author. She earned her PhD in Human Capital Development and her Masters in Human Resources and Organization Development.

Sheila Johnson

Sheila Johnson Senior Business Analyst

Sheila Johnson is a Lead Business Analyst with Organizational Excellence.  Prior to joining UC Davis, she consulted as a Business Analyst and Project Manager for over 15 years with public and private sector clients throughout the state of California. She also led professional seminars for 6 years. Her experience includes implementing large-scale data systems for various counties throughout California, as well as managing simultaneous IT implementations and change management. Her focus has included facilitating and documenting JAD sessions for requirements gathering, documenting current and future state business processes, developing procedures and disaster recovery documents, designing and managing User Acceptance Testing, and curriculum development for Business Analyst training and mentoring.

As part of the OE team at UC Davis since 2014, Sheila's work is focused on bringing cutting-edge analysis practices and innovation to all OE initiatives. Sheila is also focused on partnering with other campus units to develop a standardized continuous improvement methodology as well as a campus-wide Business Analysis Community of Practice.

Sheila currently serves on the International Institute of Business Analysis-Sacramento Valley Chapter Board of Directors as the Chapter President. 

Kendra Marsh

Kendra Marsh Organizational Consultant

Kendra Marsh is an Organizational Consultant with the OE team. She brings with her a diversity of experience, including serving as a senior intelligence analyst, project manager, security program manager, director of operations and over 8 years of management experience. Her expertise includes strategic planning, leading cross-functional teams through process improvement, regulatory compliance, analytical reasoning, and developing innovative solutions to complex problems. Previously, she served as a Contracts and Grants Process Analyst in the Office of Research where she developed the new subcontracting process, managed and developed a federal compliance review, and created initiatives to increase efficiencies.

As part of the OE team since 2015, Kendra's work is focused on process analysis, policy compliance and continuous improvement for campus partners. 

Additionally, she serves as the chair of the Veterans Constituency Group and as a member of the Staff Diversity Administrative Advisory Committee. 

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Barrett McBride, PhD, MCC Senior Organizational Development Specialist

Barrett McBride, PhD, MCC, is the Senior Organizational Development Consultant with the OE team. For more than 20 years she has successfully partnered with private sector, public sector and nonprofit service organizations and professionals, to help them achieve their strategic goals. She consults, coaches and facilitates in the areas of executive coaching and leadership development, strategic planning, organizational transformation, marketing and public relations. She is a trained facilitator of multiple assessments and provides professional development services to coaches through her work as a registered mentor coach and certified coach supervisor. Barrett also regularly presents and writes on issues of professional interest.

Engaged with the OE team since 2013, Barrett's work is focused on all facets of organizational transformation and change management, including coaching senior leaders, facilitating senior team development, team building, change communication planning, research, curriculum and survey design.

Barrett holds a PhD in Human and Organization Systems, as well as Masters degrees in Organization Development and Human Development. She is an adjunct professor of organizational behavior & organization development with the University of San Francisco's School of Management. In addition, she is on the faculty of an international coach training organization.

Barrett is certified at the most advanced coaching level offered by the International Coach Federation (Master Certification or MCC) and has a Master Certification in Evidence-based Coaching. She has LEAN administrative certification, and is a Certified Prosci Change Management Practitioner.

She is a Fellow and founding member of the Institute of Coaching, a member of the Association of Coach Supervisors, the European Coaching and Mentoring, the Academy of Management, the OD Network and ICF.


Tracy Preciado Senior Organizational Development Specialist

Tracy Preciado infuses humanity into the workplace by modeling transformational leadership, grounded in her ability to recognize and inspire the unlimited potential of the people with whom she works. Currently a Senior Organization Development Specialist at UC Davis, Tracy specializes in professional business coaching and organization development. Tracy is funny, creative, compassionate, and honest. She is particularly skilled at leveraging her personal strengths, which include curiosity, assertiveness, and insightfulness, to productively co-create new opportunities and perspectives with her clients.

 Tracy holds a B.S. in Psychology and M.A. in Industrial/Organizational Psychology and has more than a decade of experience. She has worked with a variety of leaders from executives to front line supervisors. She sees numerous possibilities that leaders often overlook and helps them manifest these opportunities all while improving leadership function. Tracy has helped many leaders "find their voice" and reach levels that seemed impossible before partnering with her.

Tracy’s expertise includes: life and business coaching; professional speaking; empathetic communication; cognitive behavioral training; motivational interviewing; crucial conversations; conflict management; organizational theory and design; and organizational leadership. She holds certifications from the National Curriculum and Training Institute, U.C. Davis Professional and Life Coaching, and is a Certified Patient Experience Professional (CPXP) and Professional Certified Coach (PCC) through International Coach Federation (ICF). Finally, Tracy is an active member of ICF Sacramento, Association for Talent Development (ATD) Golden Gate Chapter, and has a national affiliation with ATD, ICF, Women Speakers Association (WSA) and Organization Development Network (ODN).