Spotlight: Learnings from ARM's Shared Services Implementation
In late 2009, Administrative and Resource Management consolidated HR, Payroll and IT functions into shared service units serving all of ARM as well as some units outside of ARM. Learn more about the challenges of implementing these centers and the efficiencies they have achieved thus far. Read on...
Budget Smart Site
A great deal of insight was gathered through the Budget SmartSite, created in 2008 as a forum for input from faculty and staff. Those discussions have informed the current budget planning process and continued to be referenced in the research and planning for Organizational Excellence.
Feedback
We welcome your questions, comments and suggestions.
All feedback will be evaluated by the Organizational Excellence team and responses will be posted here every few weeks.
If you would like to receive a direct email response, please include your email address with your feedback comment -- otherwise all comments are anonymous.
Your Feedback and our Responses regarding Shared Service Centers (arranged by subject):
Consistent with our campus Principles of Community, the SSC Program Management Office occasionally edits email inquiries to remove content that is deemed to be derogatory to one or more members of the campus. In these instances, the underlying question or comment is presented and addressed.