Effective Communication: Skills & Techniques

This workshop helps participants understand how attitude and perception influence the communication process.

Course Description:

Participants will receive information on the fundamentals of the communication process, major barriers to effective communication, clues to interpreting non-verbal communication, active listening techniques and methods for dealing with conflict or difficult situations. Communicating effectively in a multicultural workplace is also covered.  Instruction is conducted in both didactic and interactive formats.


Judyth Isaman

UC Davis Health

Date | Time | Location



No future dates listed? No worries! Express interest by clicking the “Register” button to access the course in the UC Learning Center, then click, “REGISTER” again. Click on “Express Interest” at the bottom right-hand corner of activity page to receive notification when new dates are scheduled.