Supervision and Human Resources

Courses

UC Preventing Harassment & Discrimination 

  • UC Abusive Conduct in the Workplace (eCourse)
  • Overview of University of California Policy on Abusive Conduct in the Workplace. Topics include: Overview (Recognize Abusive Conduct), Prevention (Identify strategies to prevent), Procedures (Follow procedures to report, and be familiar with the University’s response); and Resources (Access additional information).

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  • UC Preventing Harassment & Discrimination: Non-Supervisors (eCourse)
  • This training is for employees who are not required to complete California’s AB1825-mandated training for supervisory employees. The training meets the legal requirements of SB1343. It provides information on preventing and responding to sexual violence and sexual harassment and what each of us can to do to make our UC culture safer for all. It will take a minimum of 1 hour to complete. This course includes a section specific to requirements under Title IX and the Clery Act. This course contains information on sensitive topics that include sexual violence; if you find that you need an alternate activity to meet this requirement, please contact your location Title IX officer.

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  • UC Preventing Harassment & Discrimination: Supervisors, Faculty, and MSP (eCourse)
  • This training is for supervisory, MSP employees, and faculty at all UC locations. It provides information on preventing and responding to sexual violence and sexual harassment and what each of us can to do to make our UC culture safer for all. It will take a minimum of 2 hours to complete and meets the legal requirements of AB1825 and AB2053. This course includes a section specific to requirements under Title IX and the Clery Act. This course contains information on sensitive topics that include sexual violence; if you find that you need an alternate activity to meet this requirement, please contact your location Title IX officer.

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  • Sexual Violence, Sexual Harassment and Discrimination: Prevention for Supervisors and Employees
  • This course is designed to provide UCD employees (staff/faculty) with information to recognize the Prohibited Conduct, their reporting responsibilities, available resources, and options for remedy. The workshop will include scenarios and opportunities to apply theory to practice. Upon completion of this course, participants will be able to: - Define Prohibited Conduct; discrimination, sexual violence, and sexual harassment. - Understand their role as responsible employees and the reporting process . - Receive an overview of Resolution Processes. - Recognize the types of conduct that constitutes sexual violence and harassment. - Confirm internal/external resources and reporting options. This course satisfies the UC Sexual Harassment and Sexual Violence policy requirement for all new continuing non-supervisory staff to attend annually a more comprehensive training session.

    Register
  • Sexual Violence, Sexual Harassment and Discrimination: Advanced Topics
  • This course is for supervisors to focus on case studies related to sexual harassment and other forms of discrimination in a university environment. During this course, participants will: - Review Prohibited Conduct, Resolution Processes, and reporting obligations. - Practice receiving and reporting concerns of Prohibited Conduct - Rehearse a supervisor's role in the resolution of complaints. A perquisite for this course is the UC on-line sexual harassment prevention training or the in-person Sexual Violence, Sexual Harassment, and Discrimination: Prevention for Employees training. If you only did the on-line training, we highly encourage you to take the in-person training too. This course satisfies both the 2 year mandatory UC Sexual Violence Prevention training for all employees & the 2 year legal AB1825 requirement for supervisors to complete sexual harassment prevention training.

    Register

 

Supervisory Foundations

  • Diversity Awareness for New Supervisors and Leads
  • This course covers the skills necessary for working and leading in a multicultural community and explores ways to create a respectful and inclusive work environment. Supervisors and leads at UC Davis contribute to a campus culture that values diversity. Course discussions will focus on ways to integrate the UC Davis Principles of Community into your workplace. This session includes an exploration of how the pandemic has impacted this area of DEI.

    Topics include:

    - Developing personal and organizational cultural competence
    - Implementing practical strategies that promote inclusion and respect

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  • Introduction to Supervision
  • The Introduction to Supervision course will give you the opportunity to complete a self-assessment and explore supervisory myths. The decision to make the transition from an individual contributor to the role of supervisor at UC Davis is an important one that should not be taken lightly. Why do you want to be a supervisor? The Introduction to Supervision course will give you the opportunity to complete a self-assessment and explore supervisory myths.

    Topics include:

    - Contrast of roles: individual contributor versus supervisor
    - Top-10 supervisory skills
    - Self-assessment
    - Current challenges at UC Davis

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  • Living the Principles of Community (eCourse)
  • This on-line course is designed to promote inclusiveness and respect in the work and learning environment at UC Davis, introducing the concepts to new members of the campus community while reinforcing them to existing members. Participants, especially UC Davis staff members and academic appointees, will become familiar with ways to integrate the UC Davis Principles of Community into their own workplaces and classrooms. This highly interactive course includes up-to-date information on discrimination, sexual harassment, affirmative action and diversity along with the University’s policies governing these issues. Through realistically subtle and complex scenarios, learners discover that there is more than one “right” way of preventing, managing and resolving conflicts related to these topics. This course will inform and equip participants with essential knowledge and skills, ultimately resulting in fewer such conflicts, improved morale, decreased institutional liability, and a more respectful and inclusive campus environment. Approximately 60 minutes in length.

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  • Managing Remote and Hybrid-Remote Teams
  • Join this class to learn best practices for managing teams when employees work remote all or part of the time. We'll explore the challenges managers face with remote and hybrid-remote models and how to address those challenges; the benefits of remote and hybrid work arrangements; how to maintain visibility into employee productivity; ensuring connection and collaboration; and the UC Davis / UC Davis Health policies and resources you can turn to for guidance. Upon completion of this course participants will be better prepared to:

    - Address the challenges of supervising remote team members
    - Facilitate communication between remote and co-located team members
    - Establish and maintain expectations with remote and hybrid team members and direct reports
    - Monitor performance without micromanaging

    Register

  • Next Steps to Supervision
  • Prerequisite: Introduction to Supervision and all eCourses in the Preparing for Supervision Certificate

    Now that you have had an introduction to supervision at UC Davis, it is time to plan your next steps on the path to a supervisory role.

    Topics include:

    - Review and synthesis of certificate series
    - Individual review of the reflective writing guide
    - Discussion about knowledge gained and lessons learned
    - UC Davis Individual Development Plan (IDP)
    - How to be your own mentor

    Register

  • Principles of Supervision
  • This course presents an overview of a supervisor’s role at UC Davis, covering what is expected of you and techniques that you can use to guide the work of others as well as manage your own productivity. Your ability to carry out your role effectively as a supervisor is critical to your department’s ability to achieve its goals. As a supervisor, your work is done primarily with and through others. Learn tools for creating an environment that encourages people to do their best work, develop teamwork and manage conflict that occurs in a workplace. 

    Topics include:

    - Roles and responsibilities
    - Communication & work styles
    - Team development
    - Conflict management
    - Delegation
    - Motivation
    - Resources for supervisors

    Register

 

Employee and Labor Relations

  • Leave of Absence Administration For Supervisors and Managers (UC Davis Health)
  • This class is designed for UC Davis Health Supervisors and Managers and provides the latest information on various types of leave including: 

    - Family and Medical Leave (FML) regulated by the Family and Medical Leave Act (FMLA)
    - Family and Medical Leave (FML) regulated by the California Family Rights Act (CFRA)
    - Pregnancy Disability Leave regulated by the California Department of Fair Employment and Housing
    - Kincare Leave • Leave regulated by the Family-School Partnership Act
    - Catastrophic Leave 

    Additional topics will include:
    - Leave basics
    - Supervisor/Manager Responsibilities
    - Medical Certifications
    - The Interactive Process 

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  • Supervising in a Union Environment (UC Davis Campus)
  • This course provides an overview of union labor contracts at the University of California and related topics frequently faced by supervisors. Understanding collective bargaining and labor contracts at UC Davis is critical in your role as a supervisor.  Learn what classifications are covered by union contracts and the university's obligations in administering the contract provisions.

    Topics include:

    - Managing the work unit in a union environment
    - Working with union representatives

    Note: This course is designed for current UC Davis Campus supervisors.

    Register

  • Managing Family and Medical Leaves
  • This class is designed for Supervisors and Managers to understand their responsibilities and provides the latest information on tips and tools needed to better manage intermittent and block (continuous) leaves. The class will provide an understanding of the difference between Federal and State entitlements -  Family and Medical Leave (FML), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDLL).  

    Primary course topics include:
    - Family and Medical Leave (FML)
    - California Family Rights Act (CFRA)
    - Pregnancy Disability Leave (PDL)
    - Kincare Leave
    - Catastrophic Leave

    Other class topics include: PFCB (Pay for Family Care and Bonding plan); Leave basics; when is an employee eligible for FMLA and/or CFRA; the “Interactive Process”; TRTW (Transitional Return to Work program); Kincare Leave; Catastrophic Leave; Maternity and Paternity Leave; interpreting medical certifications and knowing what is required; managing intermittent leave; record-keeping; handling questionable leave usage; reasons for second opinions, required documentation and resources available, and much more.

    Register

 

Performance Management

  • UC Performance Management: Performance Management Overview (eCourse)
  • Performance Management Overview is the first course in the eight-part UC Performance Management Series. The series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. Learners are encouraged to download the Participant Playbook found within the course and use it, and the other resources in the course, to help capture key concepts, complete exercises, and use as a reference back on the job.

    Note that this course is part of the UC People Management Certificate.

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  • UC Performance Management: Setting Expectations and Individual Performance Goals (eCourse)
  • Setting Expectations and Individual Performance Goals is the second course in the eight-part UC Performance Management Series. The series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. Learners are encouraged to download the Participant Playbook found within the course and use it, and the other resources in the course, to help capture key concepts, complete exercises, and use as a reference back on the job.

    Note that this course is part of the UC People Management Certificate.

    Launch eCourse
  • UC Performance Management: Giving and Receiving Feedback (eCourse)
  • Giving and Receiving Feedback is the third course in the eight-part UC Performance Management Series. The series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. Learners are encouraged to download the Participant Playbook found within the course and use it, and the other resources in the course, to help capture key concepts, complete exercises, and use as a reference back on the job.

    Note that this course is part of the UC People Management Certificate.

    Launch eCourse
  • UC Performance Management: Engaging and Developing Employee (eCourse)
  • Engaging and Developing Employees is the fourth course in the eight-part UC Performance Management Series. The series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. Learners are encouraged to download the Participant Playbook found within the course and use it, and the other resources in the course, to help capture key concepts, complete exercises, and use as a reference back on the job.

    Note that this course is part of the UC People Management Certificate.

    Launch eCourse
  • UC Performance Management: Conducting Performance Appraisals (eCourse)
  • Conducting Performance Appraisals is the fifth course in the eight-part UC Performance Management Series. The series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. Learners are encouraged to download the Participant Playbook found within the course and use it, and the other resources in the course, to help capture key concepts, complete exercises, and use as a reference back on the job.

    Note that this course is part of the UC People Management Certificate.

    Launch eCourse
  • UC Performance Management: Motivating, Recognizing, and Rewarding Employees (eCourse)
  • Motivating, Recognizing and Rewarding Employees is the sixth course in the eight-part UC Performance Management Series. The series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. Learners are encouraged to download the Participant Playbook found within the course and use it, and the other resources in the course, to help capture key concepts, complete exercises, and use as a reference back on the job.

    Note that this course is part of the UC People Management Certificate.

    Launch eCourse
  • UC Performance Management: Coaching for Performance and Development (eCourse)
  • Coaching for Performance and Development is the seventh course in the eight-part UC Performance Management Series. The series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. Learners are encouraged to download the Participant Playbook found within the course and use it, and the other resources in the course, to help capture key concepts, complete exercises, and use as a reference back on the job. 

    Note that this course is part of the UC People Management Certificate.

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  • UC Performance Management: Managing Corrective Action (eCourse)
  • In this course, you will learn to:
    - Identify local subject matter experts to guide and direct you in the process of managing corrective action
    - Identify critical information needed before taking corrective action
    - Identify where managing corrective action fits into the UC People Management Competencies and Performance Management Cycle
    - Define corrective action
    - Identify the two types of circumstances that give rise to corrective action
    - Describe the model for progressive corrective action
    - Identify guiding principles of supervisor behavior with regard to corrective action
    - Utilize the Seven Tests of Just Cause as a framework of corrective action
    - Identify different types of disciplinary action and ways to determine which ones are appropriate
    - Conduct an effective investigation to determine if disciplinary action is warranted

    Note that this course is part of the UC People Management Certificate.

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Risk Management

  • Conflict Conversations for Leaders
  • This course focuses on recognizing our relationship with conflict and the science, as we learn a consistent strategy and practice the skills of intervention for workplace conflict, whether with peers or those you lead.

    You will first dive into the science by exploring the anatomy of workplace conflict and your own personal conflict profile.
    Next, you will learn about evidence-based strategies to directly address conflict swiftly without costly and time-consuming outside interventions.
    Finally, we practice our skills to gain the confidence necessary to proactively manage workplace conflict.

    Additional resources can be found on the Workplace Violence Prevention website.

    Register

  • Disability Management for Managers and Supervisors
  • This course addresses what supervisors need to know regarding the requirements to accommodate employees with disabilities under federal and state law as well as university policy. Do you know what is meant by "the interactive process"? Did you know that...

    - The interactive process is mandatory on the part of employers?
    - Both the employer and employee have a duty to assist in a reasonable accommodation search?
    - An employer has an ongoing obligation to continue the interactive process if the first efforts are not successful?

    In this informative course you will discuss questions such as these and learn about helpful resources concerning disability management.

    Register

  • Employment Law and University Policy
  • This course, designed for UC Davis and UC Davis Health supervisors and managers, provides a comprehensive overview of the legal and policy landscape governing employment within the University of California system. Participants will learn to proactively identify and address potential liabilities through effective issue spotting, understanding the critical role they play in preventing legal complications. The program covers key topics including disability accommodations, discrimination, harassment, retaliation, and leaves of absence, equipping participants with the knowledge and resources needed to confidently navigate complex employment situations within the UC system.

    Register

  • Crisis Prevention Institute Nonviolent Crisis Intervention® Training (UC Davis Health)
  • Provides staff with an effective framework for preventing, de-escalating, and safely responding to crisis behavior. The program will focus on what’s happening from two perspectives: the person in distress and the staff person. Participants will gain a broad range of tools to help them manage their own emotional responses and identify escalating behaviors in others. They’ll also discover how having a plan before behavior escalates helps manage their fear and cultivate consistent practices. NCI training complies with all current legislation and is evidence-based.

    Training includes: 

    - Prevention & verbal de-escalation skills
    - Disengagement safety techniques
    - Trauma-informed approach
    - Risk assessment framework
    - Physical intervention techniques

    Additional resources can be found on the Workplace Violence Prevention website.

    Register for Initial Certification

    Register for Initial Certification (Verbal De-Escalation Only)

    Register for Re-Certification

     
  • Mental Health First Aid® for Leaders (UC Davis Health)
  • Mental Health First Aid® focuses on recognizing the patterns of thoughts, feelings, behaviors, and appearance that show there might be a challenge in the workplace.​​

    You will learn:

    - How to recognize the signs and symptoms that suggest a potential mental health challenge.
    - How to listen non-judgmentally and give reassurance to a person who may be experiencing a mental health challenge.
    - How to refer someone to appropriate professional support and services.
    - How to apply an action plan to non-crisis and crisis scenarios in the workplace.
    - Just as CPR helps you assist an individual having a heart attack, Mental Health First Aid helps you assist someone experiencing a mental health or substance use-related crisis.

    Additional resources can be found on the Workplace Violence Prevention website.

    Register

  • Workplace Violence Prevention in Healthcare (eCourse)

  • The purpose of the course is to reinforce University of California's commitment to preventing violence in the workplace and to provide information to staff, faculty, and student employees on the policies and reporting options in place to create a safe environment for the UC Medical Centers. Topics Include: - Defining Workplace Violence - Four Types of Workplace Violence - Understanding Basic Strategies - Recognizing Elements of Workplace Violence Prevention Program - How to Report Violent Incidents - Where to Get Help

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People Management

  • UC People Management Certificate
  • UC People Management Certificate include numerous eCourses across the topics of people performance management, operations, hiring, onboarding, change management, and communication.

    Learn more