Shared Services Organization

The Shared Services Organization provides administrative support functions for both UC Davis and UC Davis Health in Human Resources, Payroll, and Leaves.

Payroll

Pay and timesheet services support for client units.

Payroll Services

Onboarding

Staff and student employee onboarding services, and supervisor onboarding toolkit

New Hire / Onboarding

Recruiting

Recruitment support for staff and student employment.

Recruitment Services

Leaves

Employee leaves of absence, including administrative and medical leaves.

Leaves Coordination Services

Jim Hankins, Executive Director

There was a project started up called the Student Hire Experience to encompass more than just processing. We set out asking, "how we can make this more broad, to include tangible job skills they can take away from the experience above and beyond just making money?"

Customer Kudos

“Thank you, [Joannah Calipusan], process was simple and self-explanatory.”

“The Service Desk is always wonderful! Thank you, [Beth Hoffman], for processing these requests so quickly!”

“The communication and guidance is very much appreciated. Any bugs with Shared Services are acceptable when your team is so willing to be helpful and patient. [Kristina Campas]”

“Thank you, [Joannah Calipusan]."

“This ticket involved several units for resolution, and it looked like it was just getting tossed back and forth. Amanda [Donahue] was relentless on getting answers, kept me in the loop and got it done. Great job!”

“Great job! Much appreciated! [Kristina Campas]”

“Professional [Annabel Andalon]”

“Beth [Hoffman] was great in assisting me in getting the I-9 transferred in a timely manner so that I could complete my transfer. Thank you!”

“I received the information I was looking for in a timely manner, thanks [Michael Bricker]!”

“Thanks so much for getting the funding entry set up at the start of the contract, [Mario Gallegos]!”

“Vicki Klein did a great job ensuring this case was completed to payroll blackout to ensure the employee is paid correctly and on time. There were significant delays in the process due to the employee's current department and Vicki monitored the status closely and kept me informed throughout the process. Her support was greatly appreciated!”

“Great, great, and great all around [Rosan Dimaano]”

“Amanda [Donahue] has great communication skills!”

“I am going to my building in less than an hour and was going to need to reschedule or else find someone else onsite to let me in the building. Your fast response enables me to now access the building myself, [Jessica Fung].”

“I thank the HR team for facilitating this unexpected departure with accuracy and timeliness. Assisted with questions and clarification!! Well, done [Gwenner Miller]!!”

“Samantha [Ramsey] was great and kept me informed of the issues with my submission and the completion of the case.”

“Thank you so much for the speedy response, [Beth Hoffman]. Always great working with you”

“Thanks for [the prompt] update, [Lori Zimmerman]. I appreciate receiving the mail check within 5-7 days instead of waiting another 10 days. Thanks again.“

Human Resources