Continuous education for people managers, offered through registration in the UC Learning Center.
UC Davis is committed to making programs accessible to people with disabilities. If you need an accommodation to participate in an event because of a disability, please contact the instructor, as identified in the UC Learning Center, at least two weeks prior to the program with information regarding the requested accommodation.
AI Simulations
- Practice Management and Leadership Scenarios
- The Skillsoft learning library in the UC Learning Center provides scenario-based practice for common manager and leader situations. Using AI simulation, you can practice engaging in a conversation on providing feedback, communicating change, or holding a career development conversation, among other topics. At the end of the simulation, you will receive feedback on your strengths and growth areas and suggestions for improvement.
Explore First Time People Manager Simulations
Explore Coaching Your Team Simulations
Explore Leadership Simulations
Access the Full Library of AI Simulations
Interpersonal Skills
- Essentials of Emotional Intelligence for Leaders
- What sets very effective leaders apart is not years of experience, intelligence, schooling, knowledge or technical skills. The difference is the sets of personal and interpersonal competencies discussed in the model of Emotional Intelligence. In this class we will discuss this model and how important it is for managers and supervisors. You will use some self-assessment tools to evaluate your own needs and strengths and learn ways to continue to improve them. The class is based on the book, Working with Emotional Intelligence, by Daniel Goleman.
Register for Essentials of Emotional Intelligence for Leaders - Conflict Conversations for Leaders
This course, taught by Workplace Violence Prevention, focuses on recognizing our relationship with conflict and the science, as we learn a consistent strategy and practice the skills of intervention for workplace conflict, whether with peers or those you lead.
You will first dive into the science by exploring the anatomy of workplace conflict and your own personal conflict profile. Next, you will learn about evidence-based strategies to directly address conflict swiftly without costly and time-consuming outside interventions. Finally, we practice our skills to gain the confidence necessary to proactively manage workplace conflict.
Additional resources can be found on the Workplace Violence Prevention website.
Register for Conflict Conversations for Leaders- Conflict Competence or Managers and Supervisors
- Conflict has the power to lower morale, reduce productivity, and cause a toxic team climate. However, if managed well, conflict can strengthen relationships, foster creativity, and contribute to a high functioning, successful team. This highly interactive course, taught by the Ombuds Office, provides tools, techniques and skills to effectively prevent and resolve conflicts within your team. You will learn how to recognize conflict before it escalates, navigate interpersonal dynamics from a position of higher power, identify core employee needs, build trust on your team, and navigate emotionally charged conversations. At the end of this course, you will develop a personalized plan to address your specific conflict management needs. Please note that this course has significant overlap with “Conflict Competence for Staff” but includes an additional focus on managing conflict from a leadership position.
Register for Conflict Competence or Managers and Supervisors
Hiring and Selection
- Managing Implicit Bias in the Hiring Process (eCourse)
- In this course, we're going to take a look at methods for avoiding bias, especially implicit bias, that pertain specifically to the hiring process and can be employed by hiring managers, members of hiring committees, interviewers or anyone with a hiring-related role. By the end of this course, you should be able to design processes to manage the influence of implicit bias in the hiring process.
Launch the Managing Implicit Bias in the Hiring Process eCourse - Hiring for Success at UC Davis (eCourse)
- Hiring for Success at UC Davis is designed to provide hiring managers at UC Davis and UC Davis Health with step-by-step instructions on how to plan and execute a recruitment. The recruitment process is divided into five action-based steps that guide the hiring manager through the tasks and requirements of each step. This course outlines many UC Davis-specific resources available to ensure a smooth recruitment. It is a companion course to UC Hiring for Success, building upon UC recruitment principles but focusing on the tangible steps to effectively execute a recruitment at UC Davis.
Launch the Hiring for Success at UC Davis eCourse - UC Hiring for Success (eCourse)
- The Hiring for Success training is part of the UC Systemwide People Management Series and is geared for hiring managers and supervisors that recruit for staff openings. Key outcomes from this training include:
Learning how to begin the talent acquisition process and ensuring an effective interview strategy
Understanding the importance of diversity in the talent acquisition process
Ensuring a positive candidate interview experience
Effectively completing the process
Launch the UC Hiring for Success eCourse
Performance Management
- Managing People and Performance
- This interactive and engaging course focuses on key UC Davis and UC Davis Health “people management” practices, the role of managers/supervisors in driving UC Davis values and establishing a culture where employees are engaged and enthusiastic and are committed to UC Davis as a great place to work. It provides a model and “best practices” for managers to follow as well as tools and processes for managing the “UC Davis way." Participants develop plans for strengthening these best practices in their areas of responsibility. This course is the anchor course of the People Management Essentials program and is assigned to all new and continuing supervisors and managers.
Register for Managing People and Performance - Coach Approach to Performance Management
- A manager’s role in the most innovative, engaging, and productive organizations is that of “coach” – someone who enables a culture where performance management is an on-going professional development practice throughout the year, rather than just an annual appraisal event. This course introduces a non-directive communication and management style, coaching, that helps employees better understand their motivations, behaviors, and options to reach their full potential. Coaching empowers an individual to be their own problem solver, with a bias towards action, and a focus on accountability. Coaching skills are an important asset in performance conversations, both corrective and developmental. This interactive course introduces the coach approach, how it can be applied as a tool in performance management, and emphasizes hands-on practice.
Register for Coach Approach to Performance Management - Staff Appraisals for Supervisors and Managers (eCourse)
- This course will guide you through the step-by-step approach for completing staff appraisals in UCPath. This course is intended for those in a supervisory role completing reviews for direct reports.
Launch the Staff Appraisals for Supervisors and Managers eCourse - UC Performance Management Series (eCourses)
- The eight-part UC Performance Management Series provides the fundamentals of performance management, including important information, tools and resources needed to support UC people managers in their roles. These courses are part of the larger UC People Management Certificate.
View UC Performance Management Courses
Policy
- Corrective Actions (eCourse)
- This course is a supplement to the Managing People and Performance course and covers corrective action as one tool for performance management. Managing People and Performance is part of the People Management Essentials program.
Launch the Corrective Actions eCourse - Supervising in a Union Environment
This course provides an overview of union labor contracts at the University of California and related topics frequently faced by supervisors. Understanding collective bargaining and labor contracts at UC Davis is critical in your role as a supervisor. Learn what classifications are covered by union contracts and the university's obligations in administering the contract provisions.
Topics include:
- Managing the work unit in a union environment
- Working with union representatives
Register for Supervising in a Union Environment- Employment Law and University Policy
- This course, designed for UC Davis and UC Davis Health supervisors and managers, provides a comprehensive overview of the legal and policy landscape governing employment within the University of California system. Participants will learn to proactively identify and address potential liabilities through effective issue spotting, understanding the critical role they play in preventing legal complications. The program covers key topics including disability accommodations, discrimination, harassment, retaliation, and leaves of absence, equipping participants with the knowledge and resources needed to confidently navigate complex employment situations within the UC system.
Register for Employment Law and University Policy - All About Leaves for Supervisors and Managers
- Considering California and federal law, UC Policy, collective bargaining agreements, etc., this workshop is designed to provide campus and Health supervisors and managers with the latest information for leaves of absence, tips for navigating employee requests, and scenarios to reinforce understanding.
Areas of focus include:
- Leave types available to employees (FMLA, CFRA, PDLL, etc.)
- Leave of absence process
- Supervisor and manager responsibilities
- Pay options while on leave
Register for All About Leaves for Supervisors and Managers - Disability Management for Managers and Supervisors
This course addresses what supervisors need to know regarding the requirements to accommodate employees with disabilities under federal and state law as well as university policy. Do you know what is meant by "the interactive process"? Did you know that...
- The interactive process is mandatory on the part of employers?
- Both the employer and employee have a duty to assist in a reasonable accommodation search?
- An employer has an ongoing obligation to continue the interactive process if the first efforts are not successful?
In this informative course you will discuss questions such as these and learn about helpful resources concerning disability management.
Register for Disability Management for Managers and Supervisors- Safety Leadership for Supervisors (eCourse)
- Introduction to safety leadership, accountability, hazard assessments, training, inspections, injuries, hazardous materials and equipment, and resources for supervisors. Topics include: Who is a supervisor?, Safety Culture, Roles and responsibilities, Legal Liability requirements, Performance management, Hazard identification, Risk assessment, Control measures, Effectiveness checks, Training types and records, Safety Communications, Inspection checklists and corrective actions, agency inspections, Injury prevention, Injury response, Injury Investigations (including root cause analysis), Guidelines / Authorizations / Permits, written documents and other helpful tools. This course covers relevant UC Policy on Management of HSE, Cal/OSHA regulations (Reference: 8 CCR 340, 3203, 3341, 3380), and both federal and state laws.
Launch the Safety Leadership for Supervisors eCourse
Principles of Community
- Living the Principles of Community (eCourse)
- This online course is designed to promote inclusiveness and respect in the work and learning environment at UC Davis and UC Davis Health, introducing the concepts to new members of the community while reinforcing them to existing members.
Participants, especially UC Davis and UC Davis Health staff members and academic appointees, will become familiar with ways to integrate the UC Davis Principles of Community into their own workplaces and classrooms. This highly interactive course includes up-to-date information on discrimination, sexual harassment, welcoming new people and our inclusive community, along with the University’s policies governing these issues. Through realistically subtle and complex scenarios, learners discover that there is more than one “right” way of preventing, managing and resolving conflicts related to these topics. This course will inform and equip participants with essential knowledge and skills, ultimately resulting in fewer such conflicts, improved morale, decreased institutional liability, and a more respectful and inclusive campus environment. Approximately 60 minutes in length.
Launch the Living the Principles of Community eCourse
Supervision
- UC Strategic Onboarding (eCourse)
- This course equips hiring managers with an understanding of the importance of strategic on-boarding, explaining the link between talent acquisition and talent integration of a new hire. Participants will recognize the pitfalls of turnover and loss of employee engagement and will learn to take a proactive view of performance management with new hires. Part of the UC People Management series.
Launch the UC Strategic Onboarding eCourse - Developing and Retaining Talent
- At UC Davis and UC Davis Health, we place a high value on developing our employees and growing our teams to retain talent within our organization. This course focuses on growth and development as a means to promote engagement and retention. UC Davis and UC Davis Health resources for recognition and Work-Life programs are covered, as well as holding individualized conversations around professional and career goals with your employees. This course is part of the People Management Essentials program and is assigned to all new and continuing supervisors and managers.
Register for Developing and Retaining Talent - Managing Remote and Hybrid-Remote Teams
Join this class to learn best practices for managing teams when employees work remote all or part of the time. We'll explore the challenges managers face with remote and hybrid-remote models and how to address those challenges; the benefits of remote and hybrid work arrangements; how to maintain visibility into employee productivity; ensuring connection and collaboration; and the UC Davis / UC Davis Health policies and resources you can turn to for guidance. Upon completion of this course participants will be better prepared to:
- Address the challenges of supervising remote team members
- Facilitate communication between remote and co-located team members
- Establish and maintain expectations with remote and hybrid team members and direct reports
- Monitor performance without micromanaging
Register for Managing Remote and Hybrid-Remote Teams
Time Reporting
- Time Reporting System Supervisor Training (UC Davis) (eCourse)
- Online training for supervisors (Primary and Backup) using the Time Reporting System (TRS). Information on supervisor responsibilities, including how to approve, return, and edit an employee timesheet. Online help resources will also be discussed.
Launch the Time Reporting System Supervisor Training eCourse - Ecotime for Managers (UC Davis Health) (eCourse)
- Ecotime is UC Davis Health System’s time and attendance system. This course is for managers and supervisors responsible for timesheet and time off approvals. Ecotime is used to input work hours, PTO, other time off and leave balances, as well as provide other time and attendance functions. This information is used by the Health System to accurately track approved hours in order to transmit data to the payroll system for processing.
Launch the Ecotime for Managers eCourse
Team Effectiveness
- Change Management for Managers and Supervisors
Managers are critical to change success, however, they sometimes underestimate their role or are unsure how to fulfill it. Change Management for Managers and Supervisors provides people managers with the tools and skills necessary to understand and process change themselves while proactively leading their teams through change. In this program, participants will:
- Gain an appreciation for the impact of change management on organizational results
- Understand foundational aspects of change management and the critical role managers play in the change process
- Learn a practical framework for planning for the many organizational changes that impact them and their teams.
- Understand how to plan for and manage resistance to change.
Wellbeing
- Mental Health First Aid® for Leaders
Mental Health First Aid® focuses on recognizing the patterns of thoughts, feelings, behaviors, and appearance that show there might be a challenge in the workplace.
You will learn:
How to recognize the signs and symptoms that suggest a potential mental health challenge.
How to listen non-judgmentally and give reassurance to a person who may be experiencing a mental health challenge.
How to refer someone to appropriate professional support and services.
How to apply an action plan to non-crisis and crisis scenarios in the workplace.
Just as CPR helps you assist an individual having a heart attack, Mental Health First Aid helps you assist someone experiencing a mental health or substance use-related crisis.
Additional resources can be found on the Workplace Violence Prevention website.
Register for Mental Health First Aid® for Leaders