shared services

A Conversation with People Services Manager, Teri Sugai

Teri Sugai came to UC Davis mid-career looking for a change after working long hours for a small family-run company. She started off her journey at Davis in Central Payroll but hoped to
enter a more HR-focused position. In 2008 Teri made the switch to work at Facilities, before helping to create the Shared Service Organization as we know it today.

Ben: You played a significant role in creating the SSO. Tell us about how it came to be, how that led to today, and what your role was. 

COVID Operations and Fall Hiring

Due to COVID-19 guidelines, the SSO has been conducting remote video onboarding, (including verification of I-9 documents) since March 18, 2020. 

The Department of Homeland Security (DHS) requires original I-9 documents and in-person verification.  In light of COVID-19 physical distancing requirements, DHS granted an exception that allows employers to verify I-9s remotely, with the stipulation that documents be verified in person at a future date. The current DHS exception is valid through November 19, 2020.

ID Badge Process

The SSO is continuing to process employee ID cards and retiree cards remotely. At this time there is no in-person processing or walk-in service. 

To request an ID please send an email to employeeID@ucdavis.edu.  Please include ALL of the following information with your request: 

DV and Purchasing Reminders

Below you can find reminders for commonly used forms and guidelines related to DV and purchasing work done through the SSO. DV and Purchasing Related Reminders Forms/Guidelines Description Memberships  For Memberships, we require back-up documentation showing the amount they also require either a Dean, Department Chair or a Vice Chancellor’s approval. Refunds For refunds that we process for our clients, we are required to provide proof of original payment to the University. Utility For Utility payments, we are required to attach