2026 Virtual Nonviolent Crisis Intervention – Verbal De-Escalation Training Courses Now Available!
Support safer, more respectful interactions in the workplace
Quick Summary
- Register now for the 2026 Virtual Nonviolent Crisis Intervention: Verbal-De-Escalation courses, designed to equip staff with practical skills to prevent and manage crisis situations across diverse workplace settings.
2026 Virtual Nonviolent Crisis Intervention-Verbal De-Escalation Training Courses Now Available in the UC Learning Center (UCLC)!
Virtual Training Opportunity: Nonviolent Crisis Intervention-Verbal De-escalation Course
We are excited to share our upcoming 2026 training opportunities, that support safer, more respectful interactions in the workplace: the Virtual Nonviolent Crisis Intervention: Verbal De-Escalation course, developed by the Crisis Prevention Institute (CPI) and Workplace Violence Prevention.
This evidence-based training equips staff with practical tools to prevent, de-escalate, and safely respond to crisis behaviors, skills that are critical across healthcare, education, public service, and customer-facing environments.
What You'll Learn
Participants will gain essential skills to:
- Recognize and respond appropriately to various levels of crisis behavior
- Stay calm and consistent to positively influence outcomes
- Strengthen nonverbal communication and situational awareness
- Apply effective limit-setting techniques for verbal de-escalation
- Use a relationship-centered approach to support individuals in distress
Who Should Attend?
This training is valuable for all staff, including:
- Customer service and front-line professionals
- Student-facing staff in educational settings
- Direct patient care providers
- Campus safety and security personnel
Why Attend
Whether you're managing day-to-day interactions or high-stress situations, this course offers a supportive framework to build confidence and competence in handling challenging behaviors.
How to Register
To register, please log into the UC Learning Center (UCLC).
We encourage you to share this opportunity with your teams and networks, to help us promote a safer and more compassionate workplace for everyone.
Additional Resources
- Mental Health First Aid class: Sign Up Now!
- Workplace Violence Prevention
- Academic and Staff Assistance Program (ASAP)
- Counselor drop-ins
- Support U Peer Responder Program: [email protected]
- Harassment & Discrimination Assistance and Prevention Program
- Workplace Violence Prevention Program
- Contact the Workplace Violence Prevention Unit: [email protected]