Deep breathing can help you to regain control during an escalation. 

When engaging with a person in crisis, it can be easy to lose control of our emotions.  Deep breathing is a powerful technique that can help you relax and regain control.  Take slow, deep breaths and focus on your breathing as you inhale and exhale.  This can help reduce stress and bring your attention to the present moment. Once you have regained control of your emotions, you can handle the situation more tactfully. 

crisisprevention.com  

Workplace Violence Prevention Program

• Reporting Workplace Violence
• Training & Preventing Workplace Violence
• Resources & Support
• About Workplace Violence & Tools

Contact the Workplace Violence Prevention Unit:

• ViolencePrevention@ucdavis.edu