three colleagues talking around a conference table

Staff Experience

UC Davis cares deeply about Staff Experience and is consistently taking action to make it an even better place to work.

The Chancellor and Provost established the Campus Staff Experience Advisory Group, responsible for ensuring that campus-wide staff issues are elevated and addressed. The Advisory Group identified four areas of focus to improve staff engagement based off of the 2022 Staff Experience Survey:

  • Communication Flow
  • Career & Growth
  • Equal Opportunity
  • Taking Action

To address these areas the Advisory Group developed 34 recommendations for Human Resources, Diversity Equity & Inclusion, UCD Provost & Chancellor, and UC Office of the President to undertake.

Examples of these recommendations and the current progress on them can be found below:

  • Learning & Organizational Development
  • Recommendations
    Educate staff on Career Tracks. Clarify career steps/paths. Elevate career planning/advancement for internal staff.

    Set the expectation that managers have career development discussions with direct reports (can be part of annual performance discussion) and provide time for professional development. 

    Enhance career planning resources/services (to include mentoring)

    Incorporate staff experience improvement topics into management/supervisory curriculum (e.g., effective people management, career planning, importance of communication (consider including faculty who manage staff).

    Educate staff on dual track to create career opportunities for individual contributor roles (with Compensation)

    Progress (as of November 2023)
    Revamping of Manager/Supervisor curriculum (includes people management, career planning, and communication) – Spring 2024 roll-out

    Expansion of Career Development resources (mentoring program/Nov. Career Development Week, Career Coach hired)

    Training program being developed to clarify Career Tracks
    Training program being developed “Decoding and Demystifying Compensation”
  • FOA Communications
  • Recommendations

    Develop more comprehensive communication plan, brand all improvement actions so progress is visible, develop a marketing video prior to next survey outlining biggest concerns and changes made from previous survey(s).

    Continue Chancellor emails on a regular basis, with important information for staff, increased cadence as warranted by emerging situations.

    Build an online repository of public and internally facing communication vehicles, by topic, with easy sign-up options.

    Publish a regular manager/supervisor newsletter with timely information (e.g., training, deadlines, programs, resources), with instructions to share with employees.

    Progress (as of November 2023)
    Strategic Communications continues writing and distributing Chancellor messages and FOA Communications is still consulted for content. (Last message distributed on October 20, 2023).
    Read: Checking In With Chancellor May: Standing With You

    Online repository has been officially created. See hr.ucdavis.edu/newsletters.

    L&OD issues employee and supervisor newsletters on regular cadence.
    Read last employee issue dated September 5
    Read last supervisor issue dated August 30

    FOA sends digest of to-dos on quarterly basis to all campus staff
    Read last issue dated September 29

  • HR Technology & Data Analytics
  • Recommendations

    Establish a Staff Experience campus-wide Network (representation from all schools/colleges/divisions) to strengthen accountability for taking action and ability to communicate campus-wide and local unit action.

    Expand pilot of formal Talent Benchstrength Development program on Davis campus.

    Progress (as of November 2023)
    Staff Experience Network has been successfully launched meeting quarterly. The next session will be January 5.

  • Talent Acquisition
  • Recommendations

    Track/monitor frequency/volume of open recruitments vs. recruitment waivers. Educate staff/managers on when a reclassification requires recruitment.

    Re-examine minimum education requirements for employment (e.g., education/degree/experience requirements) for UC Davis job postings. Collect data (e.g., # of positions requiring degrees, comparison of compensation between existing staff/new hires in same jobs, etc.) specific to job postings to inform decisions in this area.

    Adopt best practices in job postings/ position descriptions to maximize inclusivity and to attract talent.

    Educate staff on hiring process.

    Communicate openings to internal staff more effectively 

    Progress (as of November 2023)
    Job posting standardization was implemented at UC Davis Health on 9/1/2023. Rollout to UC Davis Talent Acquisition team & Temporary Employment Services team pending.

    Presented at Learning & Organizational Development Career Development Week November 2023: Applying for a position at UC Davis as an Internal Candidate

    Created Leadership Recruitment website, launched September 1, 2023:  Leadership Recruitments | Human Resources (ucdavis.edu)
  • Compensation
  • Recommendations
    Allow salary increases for lateral transfers (up to 5%) to promote internal mobility for career development and retention of talent, and to recognize that current employees have successfully competed for open positions

    HR participating in annual affirmative action audit (non-represented) to identify/address any salary lags/inequities

    Progress (as of November 2023)
    UC Davis local procedure PPSM 30 policy change allows salary increases for lateral moves.

    HR is participating with the Office of Diversity, Equity & Inclusion in the annual affirmation action audit to identify internal compensation equity issues. 

2022 Campuswide Results
 

  • Engagement score
  • Scores for each theme
  • Areas of strength and opportunity
     

Read campuswide results

Taking Action


Contact: